We aim to respond within 12 hours.

We provide support for up to 10 years, as long as Pixel Suggest remains in business and our operations are not discontinued. This ensures your website remains functional with long-term assistance, updates, and guidance whenever needed.

We shall not bear responsibility for any data loss or harm resulting from misuse of your credentials, failure to renew services on time, modifications to themes and plugins utilized in your Content Management System, or any incidents occurring at the data center.

Yes, if your website contains anything that goes against Islamic principles, we reserve the right to stop our support.

Yes. Pixel Suggest reserves the right to modify or update our support policies at any time, without prior notice.